Frequently Asked Questions

• How do I place an order?
• What payment methods are accepted by Local Artist Prints?
• How will my items be shipped?
• What is your return policy?
• What is the difference between each of the paper types?
• What are archival pigment based inks?
• Why do the colors on the print I received vary slightly from what I see onscreen?

How do I place an order?

After you have selected a print you would like to purchase just click on the Add to Cart button. You can finish the ordering process by clicking on the Proceed to Checkout button, or you may continue shopping by clicking on the Continue Shopping button. You may return to your shopping cart at anytime to checkout by clicking on Cart in the upper right hand corner of the header or the right hand column

What payment methods are accepted by Local Artist Prints?

We accept Visa, MasterCard, Discover, and American Express. All prices are in US dollars.

How will my items be shipped?

All items are carefully packaged to protect your framed or unframed prints while in transit. Unframed prints are shipped via USPS first class mail, while framed prints are shipped via UPS.

What is your return policy?

We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may return your item within 30 days and we will refund the cost of your item. Return shipping costs are not reimbursed.

What is the difference between each of the paper types?

Satin fine art paper - This is a 260 g/m2 weight paper with a soft sheen that mimics the look of oil or acrylic originals. It enables the reproduction of vivid, true-to-life colors, rich blacks and sharp details.

Matte fine art paper - This professional quality matte paper provides a matte finish similar to traditional lithographic prints. The heavyweight 270g/m2 paper also features an image permanence rating of greater than 100 years indoors.

Watercolor paper - This 100% cotton, acid-free paper delivers long-lasting prints, and truly captures the look and feel of watercolor originals. 255 g/m2 weight.

What are archival pigment based inks?

Archival pigment based inks deliver an unmatched combination of outstanding image quality and over 200 years print permanence on a range of media. You also get a wide color gamut, rich black density and true gray neutrality.

Why do the colors on the print I received vary slightly from what I see onscreen?

We have made every effort possible to present our prints in the most accurate manner, with high quality digital images and color matching. The color of the product you receive should closely match what you see on your screen. Nevertheless, the Internet as a medium is challenged to convey a standardized color/hue due to the variance in the manufacturer, settings, and age of monitors; screen images even differ by computer platform.